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At Samsøe Sales Store, we believe in transparency and simplicity—values that extend from our Scandinavian-inspired collections to how we handle your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit ladyclothessale.com.

1. Information We Collect

We collect only what’s necessary to provide our premium shopping experience:

  • Personal Details: Name, email, shipping/billing address when you make a purchase or create an account
  • Payment Information: Processed securely through our PCI-DSS compliant partners (we never store full card details)
  • Device & Browsing Data: IP address, browser type, and pages visited to improve our website
  • Preferences: Size selections, wishlist items, and purchase history to personalize your experience

2. How We Use Your Information

Your data helps us deliver the effortless service matching our minimalist ethos:

  • Process orders and deliver your Scandinavian fashion selections worldwide
  • Provide customer support through our Leeds-based team
  • Improve website functionality and product offerings
  • Send order confirmations and shipping updates (marketing emails only with consent)
  • Prevent fraud and maintain transaction security

3. Data Sharing & Disclosure

We maintain a clean approach to data sharing:

  • Service Providers: Trusted partners (payment processors, shipping carriers) who help operate our store
  • Legal Compliance: When required by law or to protect our rights
  • Business Transfers: In case of merger or acquisition, with notice
  • Never Sold: We don’t sell or rent your personal information

4. International Data Transfers

As a global retailer (excluding certain Asian and remote regions), your data may be transferred internationally but always protected with:

  • Standard Contractual Clauses
  • GDPR-compliant safeguards for EU customers
  • Equivalent protections for other jurisdictions

5. Data Security

We apply the same precision to security as we do to our designs:

  • 256-bit SSL encryption on all transactions
  • Regular security audits and PCI-DSS compliance
  • Limited employee access to sensitive data
  • Secure data storage with reputable cloud providers

6. Your Rights

You maintain control over your information:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate information
  • Deletion: Request removal of your data (where applicable)
  • Opt-Out: Unsubscribe from marketing communications
  • Restriction: Limit how we use your data
  • Portability: Receive your data in a machine-readable format

To exercise these rights, contact us at [email protected].

7. Cookies & Tracking Technologies

We use minimal, purposeful tracking:

  • Essential Cookies: For checkout functionality and account access
  • Analytics Cookies: To understand how customers use our site (Google Analytics)
  • Preference Cookies: Remember your size selections and language preferences

Manage preferences via your browser settings or our cookie consent banner.

8. Policy Updates

We may update this policy to reflect changes in our practices. Significant changes will be communicated to customers via email or website notice.

9. Contact Us

For privacy-related inquiries:

Samsøe Sales Store
Attn: Data Protection Officer
38 Vicar Ln, Leeds, GB LS3S 7TW
Email: [email protected]

Thank you for trusting Samsøe Sales Store with your personal information—we handle it with the same care we put into crafting our collections.